Terms and Conditions & answer

These Terms and Conditions ("Terms") govern your use of HappyAssist, an AI-powered virtual receptionist and missed-call answering service owned and operated by Shayan International LLC, located at 101 NE 3rd Ave, Suite 1570, Fort Lauderdale, FL 33301, USA, with an additional office at 50-E Maulana Shaukat Ali Road, Johar Town, Lahore, Pakistan. By accessing or using HappyAssist, you agree to be bound by these Terms. Please review them carefully before using the service.

What Information Does HappyAssist Collect?

We collect key information such as your name, business website details, phone number, email address, and business specifics to ensure the smooth operation of the AI assistant and to deliver a seamless customer experience. For details on how this information is collected, used, and protected, please see our Privacy Policy.

SMS / Text Messaging Terms

Shayan International LLC (HappyAssist) sends SMS text messages only to individuals who have given prior express consent, either by (1) voluntarily checking the SMS opt-in box on our website contact form, or (2) verbally agreeing to receive a text during a phone call answered by our AI virtual receptionist. Full details of both opt-in methods are described in our Privacy Policy.

By opting in, you agree to receive recurring SMS messages from Shayan International LLC (HappyAssist) related to your account, appointment scheduling and confirmations, call notifications, customer support, and service updates. Consent to receive SMS messages is not a condition of any purchase and is never required to use HappyAssist or do business with us.

Message frequency varies depending on your usage of the service. Message and data rates may apply based on your mobile carrier plan.

You may opt out of receiving text messages at any time by replying STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT to any message. After opting out, you will receive one final message confirming your unsubscription, and no further messages will be sent unless you opt in again by replying START. For help at any time, reply HELP or INFO, or contact us at info@happyassist.ai or +1 (786) 613-2676.

Carriers are not liable for delayed or undelivered messages. Not all mobile devices or carriers may be supported. We do not share, sell, rent, or otherwise provide your mobile phone number or messaging consent information to any third parties or affiliates for marketing or promotional purposes, as further described in our Privacy Policy.

Acceptable Use

You agree to use HappyAssist only for lawful purposes and in accordance with these Terms. You may not use the service to transmit unlawful, abusive, harassing, or fraudulent content, to impersonate any person or entity, or to interfere with the proper functioning of the service.

How Does HappyAssist Ensure Data Security?

Data security is a top priority. We implement reasonable administrative, technical, and physical security measures to safeguard your business and customer information, in line with our Privacy Policy. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

What Are My Rights as a User of HappyAssist?

As a user, you have control over your account details and may request access, correction, or deletion of your personal data in compliance with applicable privacy laws. You may also withdraw SMS consent at any time as described above. To exercise these rights, contact us using the details in the "How Do I Contact HappyAssist?" section below.

Limitation of Liability

HappyAssist is provided "as is" without warranties of any kind, express or implied. To the fullest extent permitted by law, Shayan International LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of, or inability to use, the service, including missed calls, delayed messages, or scheduling errors.

What Happens If I Violate the Terms?

Violating these Terms may lead to the suspension or termination of your account or access to HappyAssist. We aim to provide a safe and efficient experience for all users, and any misuse, including misuse of the SMS messaging feature, can result in the loss of access to the service.

Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated "Effective Date." Your continued use of HappyAssist after any changes constitutes your acceptance of the revised Terms.

How Do I Contact HappyAssist?

For any queries or issues regarding these Terms and Conditions, please contact us at:

Shayan International LLC (HappyAssist)
Email: info@happyassist.ai
Phone: +1 (786) 613-2676
USA Address: 101 NE 3rd Ave, Suite 1570, Fort Lauderdale, FL 33301
Pakistan Address: 50-E Maulana Shaukat Ali Road, Johar Town, Lahore, Pakistan